The Monitor

Measuring and evaluating provocations


What it is for

The purpose of the Monitor is to evaluate the actions taken to provoke the community.
Starting from the objectives and the outcome of the The Provocateur tool, evaluation criteria will be defined and a record will be kept of what happens during the provocation, in order to create the basis for defining the next action and then return to the Provoker.
Like the Provocateur, The Monitor is an iterative tool.
- It is useful both in creating a new community and in managing the growth or change of an existing community.
- is closely related to the tool "The Provocateur", so we recommend using it in conjunction with it.

How to use it

The tool is filled in following a circular path, starting from the green boxes at the top left. Here we report the objectives and the action outcome of the compilation of "The provocateur", thus explaining how to stimulate the activation or change of the community and why.
Then, moving to the right we go to define the expected results, then what to measure and when and finally how. Each expected result brings with it a measurement element with its own modes. Remember that provocation is a circumscribed and concrete action, so will be its evaluation parameters: enter numbers, activities, reactions that you are actually able to quantify or observe without too much effort and do not enter more than four expected results and then elements to be evaluated. Be realistic but optimistic in defining the expected results!

During and after your provocation, enter the actual results in the last column on the right. In community stimulations it is also interesting to observe the unexpected, i.e. those spontaneous activations or reactions that you did not expect. Report these as well, because, together with a verification of the expected results, they will help you to draw conclusions about your provocation: in this way we close the circle by filling in the last "evaluation" box. Have I achieved my goals? Which ones should I continue to work on? How can I treasure the unexpected?


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